Skip to content
  • There are no suggestions because the search field is empty.

How to find GPS signal (iPhone)

If you are unable to secure a GPS signal or if you receive an "Accurate Location Unavailable" message, be sure your Location Services are turned on. To verify that location services are on, follow the instructions below:

  1. Go to iPhone Settings.
  2. Select Privacy & Security.
  3. Press Location Services.
  4. Find Runkeeper app and make sure location services are set to While Using the App

*If you continue experiencing issues with finding a GPS signal follow the instructions here

 

*Have more questions? Contact our support team at support@runkeeper.com!