--- title: Runkeeper guide to Audio Stats description: "Audio stats provide verbal updates about your time, distance, pace, and more while you track. It's like having a coach motivating you through your headphones. How to Turn OFF Audio Stats: iPhone - Go" --- [Skip to content](https://help.runkeeper.com/en/hc/the-audio-stat-guide#main-content) English Show submenu for translations ![Runkeeper\_Secondary-Logo\_RGB\_Indigo-1](https://help.runkeeper.com/hs-fs/hubfs/Runkeeper_Secondary-Logo_RGB_Indigo-1.png?width=108&height=24&name=Runkeeper_Secondary-Logo_RGB_Indigo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@runkeeper.com) [Contact us](mailto:support@runkeeper.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Runkeeper Help Center](https://help.runkeeper.com/en/hc?hsLang=en) 2. [The Basics](https://help.runkeeper.com/en/hc/the-basics?hsLang=en) 3. [Getting Started](https://help.runkeeper.com/en/hc/the-basics?hsLang=en#getting-started) # Runkeeper guide to Audio Stats Audio stats provide verbal updates about your time, distance, pace, and more while you track. It's like having a coach motivating you through your headphones. **How to Turn OFF Audio Stats:** ***iPhone*** \- Go to your **Activity Settings** in the app (tap **Gear Icon** in the top left-hand corner of the **Start Screen**) \- Under the **Coaching** section, toggle the **Audio Stats** off. If the toggle is grey, you've successfully disabled audio cues. \- You can also toggle audio off by going to the **Start Screen** and tapping the **Audio Stats box** on the bottom right.  ***Android*** \- Go to your Runkeeper Settings \- Select "Audio Stats" and toggle that option off at the top. This option can also be navigated to from the Audio Stats grid on the start screen. **Customized iPhone audio cues settings** Select the **Audio Stats Grid** on the **Start Screen** and you'll be directed to the Audio Stats card. This card will allow you to control the audio cue voice, how often cues are announced, which stats are announced and the volume of those cues! ***How Often*** Select this option to determine the frequency (e.g. Every 5 Minutes, Every 1 Mile...etc). When you are done press **Activity Settings** to go back. - **Time Trigger** is if you would like to hear your audio cue on a timed interval - **Distance Trigger** is if you would prefer to hear your audio cues after completing a certain distance. You will be able to set a distance ranging from 0 to 10 miles! *\*Important Note - At any time while tracking activities, you can press the status bar at the top to trigger an immediate audio cue.* ***Which Stats*** This option will let you select what audio stats you'll hear during your tracking. You can choose from: time, distance, average pace, average speed, current pace, current speed, current split pace, current split speed, average heart rate and current heart rate, heart rate zone, and activity summary readout. ***Volume*** Use the volume slider to control how loud or softly your audio cue volume is announced. ![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351257537037-2.png?width=340&height=587&name=support.runkeeper.comhcarticle_attachments12351257537037-2.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351253087629-1.png?width=340&height=587&name=support.runkeeper.comhcarticle_attachments12351253087629-1.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351208342413-1.png?width=340&height=587&name=support.runkeeper.comhcarticle_attachments12351208342413-1.png) **Customized Android Audio Cue Settings** Select the **Audio Stats Grid** on the **Start Screen**, and from here you'll be directed to the Audio Stats page. On this page, you'll be able to control the Audio Cue Voice, Time Triggers, Distance Triggers and select what Audio Cue Stats you want to hear announced! ![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351392550541-1.png?width=340&height=737&name=support.runkeeper.comhcarticle_attachments12351392550541-1.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351378992397-1.png?width=340&height=737&name=support.runkeeper.comhcarticle_attachments12351378992397-1.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351318242573-1.png?width=340&height=737&name=support.runkeeper.comhcarticle_attachments12351318242573-1.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351353792269-1.png?width=340&height=737&name=support.runkeeper.comhcarticle_attachments12351353792269-1.png) ***Audio Stats*** This is the section where you decide what you would like to hear during your audio cues! Simply check off the box of each stat that you would like to hear. You can choose from: time, distance, average pace, average speed, current pace, current speed, current split pace, current split speed, average heart rate, current heart rate, average heart rate zone & current heart rate zone ***Audio Ducking*** Audio Ducking means that the volume of your music will become softer during the audio cue, then once the cue is over, the volume will return to the same level it was set to before!  ***Audio Cue Voice*****Audio Cue Voices** - Kat (default) - Drill Instructor - Mademoiselle - Your Conscience - Boston Fan - Mr. Announcer Click on the voice you want, and you're good to go!  **iPhone** ![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351257537037-3.png?width=340&height=587&name=support.runkeeper.comhcarticle_attachments12351257537037-3.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351460211085-1.png?width=340&height=587&name=support.runkeeper.comhcarticle_attachments12351460211085-1.png) **Android** ![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351539476749-1.png?width=340&height=737&name=support.runkeeper.comhcarticle_attachments12351539476749-1.png)![](https://help.runkeeper.com/hs-fs/hubfs/Knowledge%20Base%20Import/support.runkeeper.comhcarticle_attachments12351468522253-1.png?width=340&height=737&name=support.runkeeper.comhcarticle_attachments12351468522253-1.png)***Troubleshooting Tips*** - Be sure your phone's volume is up. Sometimes your ringer volume will be up, and your audio will be low. Try using the volume controls on your phone to turn the volume up right after you start an activity. - If you are using the lock to sleep the screen and the audio cues ever stop, try pressing the home button once and they should resume immediately. - If you are on Android, there are different volume settings based on what you want to hear. Make sure that all four settings are turned up. - If any trouble persists past those steps, it may also help to safely reinstall the Runkeeper app on your device. For steps on how to do this, check out these articles for [Android](https://help.runkeeper.com/en/hc/how-to-safely-uninstall/reinstall-the-runkeeper-app-android-1?hsLang=en) and [iPhone](https://help.runkeeper.com/en/hc/how-to-safely-uninstall/reinstall-the-runkeeper-app-iphone-1?hsLang=en) respectively.   *\*Have more questions? 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