--- title: How to reset your password description: "To reset your password:   If you no longer have access to the email address and can't receive the password reset link, please contact Runkeeper Support at support@runkeeper.com and we're happy to help" --- [Skip to content](https://help.runkeeper.com/en/hc/how-to-reset-your-password#main-content) - [English](https://help.runkeeper.com/en/hc/how-to-reset-your-password) - [Deutsch](https://help.runkeeper.com/de/hc/so-setzt-du-dein-passwort-zurück) - [Français](https://help.runkeeper.com/fr/hc/comment-réinitialiser-votre-mot-de-passe) - [Nederlands](https://help.runkeeper.com/nl/hc/hoe-reset-je-jouw-wachtwoord) - [Português - Brasil](https://help.runkeeper.com/pt-br/hc/como-redefinir-sua-senha) - [Svenska](https://help.runkeeper.com/sv/hc/så-återställer-du-ditt-lösenord) - [日本語](https://help.runkeeper.com/ja/hc/パスワードのリセット方法) English Show submenu for translations ![Runkeeper\_Secondary-Logo\_RGB\_Indigo-1](https://help.runkeeper.com/hs-fs/hubfs/Runkeeper_Secondary-Logo_RGB_Indigo-1.png?width=108&height=24&name=Runkeeper_Secondary-Logo_RGB_Indigo-1.png) Open main navigation Close main navigation - - [English](https://help.runkeeper.com/en/hc/how-to-reset-your-password) - [Deutsch](https://help.runkeeper.com/de/hc/so-setzt-du-dein-passwort-zurück) - [Français](https://help.runkeeper.com/fr/hc/comment-réinitialiser-votre-mot-de-passe) - [Nederlands](https://help.runkeeper.com/nl/hc/hoe-reset-je-jouw-wachtwoord) - [Português - Brasil](https://help.runkeeper.com/pt-br/hc/como-redefinir-sua-senha) - [Svenska](https://help.runkeeper.com/sv/hc/så-återställer-du-ditt-lösenord) - [日本語](https://help.runkeeper.com/ja/hc/パスワードのリセット方法) English Show submenu for translations - [Contact us](mailto:support@runkeeper.com) [Contact us](mailto:support@runkeeper.com) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Account Help](https://help.runkeeper.com/en/hc/account?hsLang=en#account-help) # How to reset your password To reset your password: - Go to [https://id.asics.com/forgot-password](https://id.asics.com/forgot-password)  - Type in the email address currently associated to your Runkeeper account. - Click the **'Continue'** button. This will send an email to your inbox from ASICS.  - You can set a new password for your account by clicking the 'Reset My Password' button in the email. - If you don't see the password reset email right away, check your spam and junk folders.   *If you no longer have access to the email address and can't receive the password reset link, please contact Runkeeper Support at [support@runkeeper.com](mailto:support@runkeeper.com)and we're happy to help!*    - [Account](https://help.runkeeper.com/en/hc/account?hsLang=en#main-content) - [Account Help](https://help.runkeeper.com/en/hc/account?hsLang=en#account-help) - [Friends](https://help.runkeeper.com/en/hc/account?hsLang=en#friends) - [iPhone](https://help.runkeeper.com/en/hc/iphone?hsLang=en#main-content) - [Me](https://help.runkeeper.com/en/hc/iphone?hsLang=en#me) - [Start](https://help.runkeeper.com/en/hc/iphone?hsLang=en#start) - [Community](https://help.runkeeper.com/en/hc/iphone?hsLang=en#community) - [Android](https://help.runkeeper.com/en/hc/android?hsLang=en#main-content) - [Me](https://help.runkeeper.com/en/hc/android?hsLang=en#me) - [Start](https://help.runkeeper.com/en/hc/android?hsLang=en#start) - [Community](https://help.runkeeper.com/en/hc/android?hsLang=en#community) - [Website](https://help.runkeeper.com/en/hc/website?hsLang=en) - [Partner Apps](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#main-content) - [Apple Watch](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#apple-watch) - [Partner Apps](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#partner-apps) - [Wearables](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#wearables) - [The Basics](https://help.runkeeper.com/en/hc/the-basics?hsLang=en#main-content) - [Getting Started](https://help.runkeeper.com/en/hc/the-basics?hsLang=en#getting-started) - [FAQ](https://help.runkeeper.com/en/hc/faq?hsLang=en#main-content) - [User FAQ](https://help.runkeeper.com/en/hc/faq?hsLang=en#user-faq) - [Training](https://help.runkeeper.com/en/hc/training?hsLang=en#main-content) - [Routes](https://help.runkeeper.com/en/hc/training?hsLang=en#routes) - [Goals](https://help.runkeeper.com/en/hc/training?hsLang=en#goals) - [Training Plans](https://help.runkeeper.com/en/hc/training?hsLang=en#training-plans) - [Runkeeper Go](https://help.runkeeper.com/en/hc/runkeeper-go?hsLang=en#main-content) - [Runkeeper Go](https://help.runkeeper.com/en/hc/runkeeper-go?hsLang=en#runkeeper-go) - [Editing](https://help.runkeeper.com/en/hc/editing?hsLang=en#main-content) - [Activities](https://help.runkeeper.com/en/hc/editing?hsLang=en#activities) [![ASICS Runkeeper](https://help.runkeeper.com/hs-fs/hubfs/Runkeeper_Secondary-Logo_RGB_Indigo-1.png?width=108&height=24&name=Runkeeper_Secondary-Logo_RGB_Indigo-1.png "ASICS Runkeeper")](http://raceroster.com) 179 Lincoln Street, 2nd Floor Boston, MA 02111 [mailto:support@runkeeper.com](mailto:support@runkeeper.com) Copyright © 2025, Race Roster