--- title: "Activity syncing: Troubleshooting Tips" description: Sometimes activities won't sync if there isn't a good signal. It happens! We know this is a frustrating experience, especially if you keep seeing a "slow servers" error every time you try to save - or --- [Skip to content](https://help.runkeeper.com/en/hc/activity-syncing-troubleshooting#main-content) English Show submenu for translations ![Runkeeper\_Secondary-Logo\_RGB\_Indigo-1](https://help.runkeeper.com/hs-fs/hubfs/Runkeeper_Secondary-Logo_RGB_Indigo-1.png?width=108&height=24&name=Runkeeper_Secondary-Logo_RGB_Indigo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@runkeeper.com) [Contact us](mailto:support@runkeeper.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Runkeeper Help Center](https://help.runkeeper.com/en/hc?hsLang=en) 2. [FAQ](https://help.runkeeper.com/en/hc/faq?hsLang=en) 3. [User FAQ](https://help.runkeeper.com/en/hc/faq?hsLang=en#user-faq) # Activity syncing: Troubleshooting Tips Sometimes activities won't sync if there isn't a good signal. It happens! We know this is a frustrating experience, especially if you keep seeing a "slow servers" error every time you try to save - or those dreaded red triangles. Luckily, we know of a few tricks that should help get you back on track.  \*First thing's first - do you have a good internet signal? If not, try finding one and [resend your activities.](https://help.runkeeper.com/en/hc/how-to-sync-unsynced-activities?hsLang=en) Still not working? Please read on! **Further Troubleshooting:** \- If you have a category (race, speed work, stroller run etc.), photo, notes, or smiley face (feeling) selected for those activities that aren't syncing, try [editing](https://help.runkeeper.com/en/hc/how-to-edit-an-existing-activity-1?hsLang=en) them and removing that information - then try saving again.  ***Still not working?*** In that case, it sounds like there's a corrupt activity somewhere in your history. Don't be alarmed! Together we can fix this. 1\. Locate the first/oldest activity that hasn't synced (it'll have a red triangle warning next to it).  2\. Tap into that activity and **write down or screenshot all the info**, so you don't lose it.  3\. Once you've saved that info, select "Delete Activity."  4\. Go to the next activity that didn't sync, and try [resending it.](https://help.runkeeper.com/en/hc/how-to-sync-unsynced-activities?hsLang=en) 5\. Continue resending each activity that didn't sync. 6\. Are the red triangles disappearing? This means it worked! Now, you can re-enter the activity you deleted by [manual logging](https://help.runkeeper.com/en/hc/how-to-manually-post-an-activity-on-the-runkeeper-website?hsLang=en). *Note: Sometimes you'll want to screenshot and delete more than one activity, but try it once first and see how it goes! If your activities are **unsynced**, please **do not log out or reinstall** the app; this will delete any unsynced activities.*   *If none of these tips helped, please reach out to support@runkeeper.com!* - [Account](https://help.runkeeper.com/en/hc/account?hsLang=en#main-content) - [Account Help](https://help.runkeeper.com/en/hc/account?hsLang=en#account-help) - [Friends](https://help.runkeeper.com/en/hc/account?hsLang=en#friends) - [iPhone](https://help.runkeeper.com/en/hc/iphone?hsLang=en#main-content) - [Me](https://help.runkeeper.com/en/hc/iphone?hsLang=en#me) - [Start](https://help.runkeeper.com/en/hc/iphone?hsLang=en#start) - [Community](https://help.runkeeper.com/en/hc/iphone?hsLang=en#community) - [Android](https://help.runkeeper.com/en/hc/android?hsLang=en#main-content) - [Me](https://help.runkeeper.com/en/hc/android?hsLang=en#me) - [Start](https://help.runkeeper.com/en/hc/android?hsLang=en#start) - [Community](https://help.runkeeper.com/en/hc/android?hsLang=en#community) - [Website](https://help.runkeeper.com/en/hc/website?hsLang=en) - [Partner Apps](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#main-content) - [Apple Watch](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#apple-watch) - [Partner Apps](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#partner-apps) - [Wearables](https://help.runkeeper.com/en/hc/partner-apps?hsLang=en#wearables) - [The Basics](https://help.runkeeper.com/en/hc/the-basics?hsLang=en#main-content) - [Getting Started](https://help.runkeeper.com/en/hc/the-basics?hsLang=en#getting-started) - [FAQ](https://help.runkeeper.com/en/hc/faq?hsLang=en#main-content) - [User FAQ](https://help.runkeeper.com/en/hc/faq?hsLang=en#user-faq) - [Training](https://help.runkeeper.com/en/hc/training?hsLang=en#main-content) - [Routes](https://help.runkeeper.com/en/hc/training?hsLang=en#routes) - [Goals](https://help.runkeeper.com/en/hc/training?hsLang=en#goals) - [Training Plans](https://help.runkeeper.com/en/hc/training?hsLang=en#training-plans) - [Runkeeper Go](https://help.runkeeper.com/en/hc/runkeeper-go?hsLang=en#main-content) - [Runkeeper Go](https://help.runkeeper.com/en/hc/runkeeper-go?hsLang=en#runkeeper-go) - [Editing](https://help.runkeeper.com/en/hc/editing?hsLang=en#main-content) - [Activities](https://help.runkeeper.com/en/hc/editing?hsLang=en#activities) [![ASICS Runkeeper](https://help.runkeeper.com/hs-fs/hubfs/Runkeeper_Secondary-Logo_RGB_Indigo-1.png?width=108&height=24&name=Runkeeper_Secondary-Logo_RGB_Indigo-1.png "ASICS Runkeeper")](http://raceroster.com) 179 Lincoln Street, 2nd Floor Boston, MA 02111 [mailto:support@runkeeper.com](mailto:support@runkeeper.com) Copyright © 2025, Race Roster